Term and Conditions

Welcome Adventurer!

At REI Camping Outdoor Store, we’re passionate about equipping you for your outdoor adventures. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing campingequipt.com and making a purchase, you agree to these terms.

1. Our Products and Services

REI Camping Outdoor Store specializes in high-quality outdoor equipment including:

• Camping gear (Air Mattresses, Air Pads, Backpacking Tents)
• Backpacking equipment (Backpacking Packs, Backpack Parts, Shoulder Straps)
• Cycling gear and accessories (Bike Components, Tires, Tools, Shorts)
• Outdoor accessories (Athletic Socks, Bandanas, Bike Baskets)

We strive to provide accurate product descriptions and images. However, colors may vary slightly due to monitor settings.

2. Ordering and Payment

Order Process

• All orders are subject to product availability
• We process orders within 1-2 business days after payment confirmation
• You will receive an order confirmation email with tracking information

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Areas

We ship worldwide except for certain Asian countries and remote regions. During checkout, we’ll confirm if we can ship to your location.

3. Shipping Information

Shipping Methods and Timeframes

• Standard Shipping ($12.95): 10-15 business days via DHL or FedEx
• Free Shipping (orders over $50): 15-25 business days via EMS

Please note: Delivery times may vary during peak seasons or due to customs processing. We are not responsible for delays caused by shipping carriers or customs.

User Responsibilities

• Provide accurate shipping address information
• Be available to receive packages or make arrangements for delivery
• Inspect packages upon delivery and report any visible damage immediately

4. Returns and Exchanges

Our Hassle-Free Return Policy

We want you to be completely satisfied with your gear. You may return or exchange items within 15 days of receiving your order.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Athletic Socks
• Bike Shorts
• Used Bike Components
• Opened Bike Tube Patch Kits

Return Conditions

• Items must be in original condition with tags attached
• Original packaging must be intact
• Contact customer service within 15 days of delivery

Refund Information

• Credit Card/PayPal: 5-10 business days after we process your return
• Bank Transfers: 7-14 business days
• Original shipping fees are non-refundable

5. Intellectual Property

All content on campingequipt.com, including text, graphics, logos, and images, is the property of REI Camping Outdoor Store and protected by copyright laws. You may not use, reproduce, or distribute our content without written permission.

6. Limitation of Liability

REI Camping Outdoor Store provides products for recreational use. Users are responsible for:

• Proper use and maintenance of all equipment
• Following manufacturer instructions and safety guidelines
• Using equipment within its intended purpose and capacity

We are not liable for injuries or damages resulting from improper use, modification, or neglect of our products. Our liability is limited to the purchase price of the product.

7. Website Use

By using our website, you agree to:

• Provide accurate information when creating accounts or making purchases
• Not use the website for any illegal purposes
• Not attempt to gain unauthorized access to our systems
• Respect our intellectual property rights

8. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms.

9. Contact Information

Thank you for choosing REI Camping Outdoor Store. We’re honored to be part of your outdoor adventures and committed to providing quality gear for every journey.

Happy Adventuring! 🏕️🚴‍♂️